Privacy Policy

1. Data Controller

Credinovesta, located at Av Paseo de los Leones 1388-No. 2 y 3, Cumbres 1º Sector, 64610 Monterrey, Nuevo León, Mexico, is responsible for processing your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties.

2. Personal Data Collected

We collect the following types of personal data when you use our services:

• Identification data: full name
• Contact data: email address, telephone number, postal address
• Navigation data: IP address, browser type, pages visited, time spent
• Data voluntarily provided in contact forms

3. Processing Purposes

Your personal data will be used for the following purposes:

Primary Purposes:

• Responding to your enquiries and information requests
• Providing requested informational services
• Fulfilling legal obligations
• Maintaining communication about website updates

Secondary Purposes:

• Sending information about circular economy and sustainable consumption
• Improving our services through statistical analysis
• Invitations to related events and activities

4. ARCO Rights

You have the right to know what personal data we have about you, what we use it for, and the conditions of use we give it (Access). Likewise, it is your right to request correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to have it removed from our records or databases when you consider it is not being used appropriately (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must submit the respective request through the following email: contact@credinovesta.com

5. Consent Revocation

You may revoke the consent you have given us for the processing of your personal data. However, it is important that you bear in mind that in not all cases can we attend to your request or conclude use immediately, as it is possible that due to some legal obligation we need to continue processing your personal data.

6. Data Transfer

Your personal data will not be transferred to third parties without your consent, except for the exceptions provided in Article 37 of the Federal Law on Protection of Personal Data Held by Private Parties.

7. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience on our website. For more information, please consult our Cookie Policy.

8. Security Measures

We implement administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorised use, access, or processing.

9. Retention Period

Your personal data will be retained for the time necessary to fulfil the purposes described in this policy, or for the period legally required by applicable provisions.

10. Changes to the Privacy Notice

We reserve the right to make modifications or updates to this privacy notice at any time. These modifications will be available on our website.

11. Contact

For any questions or clarifications about this Privacy Policy, you may contact us:

• Address: Av Paseo de los Leones 1388-No. 2 y 3, Cumbres 1º Sector, 64610 Monterrey, N.L.
• Phone: +52 818 347 2724
• Email: contact@credinovesta.com